How to sell on Kloset Klub in South Africa: fees, PUDO and payouts

What is Kloset Klub, and is it right for your stock?

Kloset Klub is a South African resale platform built for quality wardrobes. You list your own items, buyers check out through a protected payment, and the parcel travels by PUDO to anywhere in the country (Kloset Klub). It also runs a done-for-you service, covered further down, for people who would rather not list at all.

The team started in 2021 with WISI-Oi, a South African pre-loved fashion platform, and rebuilt it as Kloset Klub (our story). As WISI-Oi it won Best FemTech Startup at AfricArena in 2023 (Ventureburn), was a finalist in the Twyg Sustainable Fashion Awards and joined the Google for Startups programme (press). You can sell from the website or from the Kloset Klub app on iPhone and Android.

It suits a particular kind of stock. Every listing has to be priced at R400 or more, and the site only accepts fashion. Kloset Klub’s seller terms rule out make-up, electronics and homeware, as well as children’s clothing, used underwear and anything torn, stained or very damaged. If you sell branded clothing, sneakers, bags and occasion wear, it fits well. For a R60 T-shirt or a box of kids’ clothes, Yaga or VaKoop is the better home.

How much does it cost to sell on Kloset Klub?

Listing is free and there is no subscription. When an item sells, Kloset Klub keeps a 5% success fee. If it never sells, you pay nothing (seller terms). The buyer pays a separate secure checkout fee of 6.5% + R15, capped at R150 per order, plus delivery (checkout fees). Moving money from your wallet to the bank costs R5 excluding VAT, charged by TradeSafe (help centre).

Kloset Klub fees in full

Withdraw in batches rather than after every sale and the R5 barely registers. Here is how the same R400 sale compares on the three South African resale apps FLUF Connect supports:

Kloset Klub costs you more per sale, and in return its buyers arrive expecting quality pieces at R400 and up. Our guides to selling on Yaga and selling on VaKoop cover their fees in full.

How to set up a Kloset Klub seller account

1. Go to klosetklub.com or download the Kloset Klub app, and create a free account.
2. Add a profile photo and a short description of your style. Buyers spending R400 or more look at the seller first.
3. List your first item with photos, size, brand and price. It is visible to buyers straight away, with no approval queue (Kloset Klub).
4. Read the seller terms before your first order arrives, especially the decline rule below.

Accepting orders: the rule that can close your store

On Kloset Klub you accept or decline each order. Most marketplaces treat a decline as minor. Here it is not. A seller who declines more than five orders over the lifetime of their store has that store permanently banned (seller terms). Once you accept an order, you cannot cancel it. If you have to back out after accepting, the item is removed and cannot be listed again.

The practical fix is to keep your listings honest. Only list what you have in hand, take sold items down the moment they go, and update the size or condition if you spot something new. If you sell the same stock on other apps, this is where crosslisting matters most: an item that sold on Yaga but is still live on Kloset Klub is a decline waiting to happen.

After you accept, you have 2 working days to drop the parcel off with the PUDO option you chose.

How to write Kloset Klub listings that sell

Titles and details

Lead with the brand, then the item, then the size. Fill in the brand, size and condition fields carefully as well. At R400 and up, a buyer wants to know exactly what they are getting before they pay.

Price

Your price has to be at least R400, and Kloset Klub may remove a listing priced far above what the item is worth (help centre). Check what similar pieces sell for on Kloset Klub and Yaga before you set yours. Remember that the buyer adds a checkout fee and delivery on top.

Photos and video

Kloset Klub asks for clear, high-quality photos and video (how to sell faster). You can add up to 10 photos and a video of 30 to 60 seconds (Kloset Klub). Shoot in daylight against a plain background. Show the front, the back, the label and any wear. Add the video: Kloset Klub says its own data shows listings with a video sell up to 3 times faster (Kloset Klub). Showing flaws up front also protects you, because “not as described” is the main reason a buyer can return an item.

Ratings, sharing and replies

Your ratings decide how often your items appear and how visible your store is (help centre). Kloset Klub doesn’t publish anything more about how it ranks listings, so the ratings are the lever you control. Ship within the 2 days, describe items accurately and reply to buyer questions quickly.

Share your listings outside the platform too. A link on your Instagram or WhatsApp status costs nothing and brings in buyers who already follow you, and Kloset Klub says it reshares sellers who tag its Instagram account (how it works).

No fakes, ever

Counterfeits, replicas and “inspired by” pieces are banned. So are listings that use words like “replica”, “1:1” or “AAA grade”, and a luxury item priced suspiciously low may be taken down (seller terms).

Kloset Klub delivery: how PUDO works

Every Kloset Klub order ships with PUDO, which is run by The Courier Guy. There are more than 1,200 PUDO lockers across the country, at petrol stations and shopping centres, and they are open 24/7 (PUDO delivery). Delivery starts at about R59, depending on parcel size and distance, and takes 1 to 4 business days.

The buyer sees one shipping total at checkout. Both of you get tracking updates along the way. A sealed courier bag is fine for clothing. Use a box for shoes and structured bags so they keep their shape in the locker.

Getting paid and handling returns

Payments run through SafePay, powered by TradeSafe, and the money is held until the order closes. Buyers can pay by card and other methods, including PayJustNow instalments (how payment works). The sale moves through these steps:

A buyer can return an item that is not as described, such as a wrong size label, flaws that the photos did not show, or a fake. They can also return it if you cancelled or it arrived late. If a return request comes in, reply within 24 hours. One Kloset Klub page allows 48, but 24 is the safe reading, and an unanswered request is declined automatically. Change-of-mind returns only happen if you agree to them. Returns travel PUDO locker to locker. If the mistake was yours, you pay the return shipping (returns and refunds).

Kloset Cleanout: let Kloset Klub sell it for you

If you have premium pieces but no time to list them, Kloset Klub’s Kloset Cleanout service collects from your home, lists the items and handles the sale. You receive 55% of every sale in your Kloset Klub wallet. Items need to be worth more than R800 and dry-cleaned before collection. The service covers occasion wear, everyday luxury, sneakers and accessories. Collection is currently available in selected northern Johannesburg and Cape Town suburbs (Kloset Klub), while self-listing works anywhere in South Africa.

On a R1,000 item that is R550 to you through the service, against R950 if you list it yourself. Use the service when your time is worth more than the difference.

Do you pay tax on Kloset Klub sales?

Selling your own used clothes for less than you paid is usually not taxable income. Buying stock to resell at a profit is trading, and the profit belongs on your tax return with SARS. If you trade as a business, SARS generally treats you as a provisional taxpayer, which means paying tax twice a year rather than waiting for the annual return.

VAT only applies to bigger sellers. Since 1 April 2026 you must register once your taxable sales pass R2.3 million in any 12 months. Keep a record of what you paid for stock, what it sold for, the 5% fee and your withdrawal costs. This is general guidance. Speak to a tax practitioner about your own situation.

Crosslist your Kloset Klub stock with FLUF Connect

Kloset Klub is one of three South African resale apps, and buyers browse all of them. Listing the same piece on Kloset Klub, Yaga and VaKoop puts it in front of more people. The risk is selling it twice, and on Kloset Klub a double sale can cost you a decline. FLUF Connect is a crosslisting tool that lists your items on every channel and takes them down everywhere else when one sells.

To connect, open the Channels page in FLUF Connect, choose Kloset Klub and sign in to your Kloset Klub account once, from a browser or the FLUF mobile app. You do not need a browser extension running day to day. Then pick the items to send. When an item sells on Kloset Klub, FLUF Connect removes it from your other channels. When it sells somewhere else, FLUF Connect closes the Kloset Klub listing, so you are not left declining an order for something you no longer have. Once a listing is live, you can change its title, description, price, condition, brand and colours from FLUF Connect. Relisting and offer automation are not available for Kloset Klub.

Set a price of at least R400 for anything you send to Kloset Klub, so it meets the platform minimum.

Pairs South African sellers often run:

• Crosslist from Yaga to Kloset Klub
• Crosslist from Kloset Klub to Depop
• Crosslist from Depop to Kloset Klub

See how inventory sync prevents double sales, or browse every pair on the crosslisting hub.

What FLUF Connect costs

FLUF Connect starts with 7 days for £1, then from £9/month. Every plan includes crosslisting and inventory sync across all supported marketplaces. Full details are on the pricing page.

Automatic relisting, offer management, smart pricing and listing boosts are included from Pro upwards. Starter covers unlimited crosslisting, inventory sync, order sync and Instagram posting without them. Accounting integrations are included from Pro upwards. Yearly billing is charged once a year. New accounts get 7 days for £1, then move onto a plan.

Try FLUF Connect

Related guides

• How to sell on Yaga
• How to sell on VaKoop
• Crosslist from Yaga to Kloset Klub
• How to sell on multiple platforms
• All marketplace guides